FAQ
FAQs
How long do your flowers last?
We source the highest quality, freshest flowers. Our flowers spend minimum time on the shelf and are stored in optimal, temperature-controlled environments, to ensure fresh flowers and a happy smile each time. Additionally, we ensure that the supply chain is handled with the utmost care and with the best practices known to the Horticultural industry.
Our flowers typically last for 5 days, depending on the quality of care delivered by the recipient. We guarantee freshness!
How do I care for my flowers?
Every flower bouquet is packaged with love when carefully created, to ensure the recipient gets it in the best quality. To ensure your bouquet lasts for days, check out the flower care instructions in the description of the product page of your purchased blooms.
Where are your flowers from?
Our beautiful flowers are sourced from quality farms and suppliers in Holland, Ecuador, Columbia, Kenya, Thailand, Taiwan, South Africa, and New Zealand, to bring you a quality, long-lasting, fresh smelling delivery each time.
How do I make a purchase online?
We have made it easy, quick and safe to find the perfect gift:
- Select your blooms and delivery date
- Fill in confidential recipient details and any personalized message
- Complete the secure payment
Do I need to put the sender's name?
We will require your details in case we cannot get ahold of the recipient and require additional instructions. Registering on the website is optional for placing an order. If you wish the sender to be anonymous, please mark it in the message box at checkout.
Do I need to register on Blushed Flowers to make a purchase?
No! We understand that you are busy! Feel free to checkout as a guest user. However, setting up an account will allow us to inform you of upcoming offers, set reminders, and get special promotions!
Will my personal information be shared?
Your privacy is important to us! Any personal information you provide when you sign up or buy flowers will not be shared.
What are discount codes?
Discount codes are non-transferable and there is no cash alternative. They cannot be used in conjunction with any other discount code or offer (i.e. the item is on sale), and must be redeemed by the date published, if provided.
Blushed Flowers.ae has the right to end the validity of any coupon code at any time, for any reason.
What are your business hours?
Our customer service is open from 9am-10pm, 7 days a week.
Where can I send flowers?
Blushed Flowers currently delivers in the United Arab Emirates (UAE), to Dubai & Sharjah.
We will soon be delivering across the UAE to more emirates. Stay tuned!
What if the flowers received are damaged?
All flower orders at Blushed Flowers are prepared with care. Should you receive an order that is not to your satisfaction, please contact our customer service team immediately, no longer than one hour from delivery time.
How do I get in touch with you?
You can email us at customerservice@blushedflowers.com or you can contact us on WhatsApp via +971 55 344 6510
Can I ask for a specific delivery date?
Of course! Select the available delivery date from the calendar.
If you wish to have same day deliver, please make your order before 3pm.
Free Delivery
We offer Free Delivery on all orders above AED350.
Will you contact the recipient before delivery?
Yes, we will contact the recipient before the flowers leave to make sure the delivery is fresh and delivered on time. However, we do not share the details of the delivery to make avoid spoiling the surprise in case of gifting!
What payment types do you accept?
We only accept secure payment options such as Visa, MasterCard, and American Express.
Is it safe to pay online?
Definitely! We never send personal information, such as your credit card number, over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL (secure socket layer) technology. When your browser is in secure mode, you will notice a key or lock icon at the bottom of your browser window.
What will appear on my credit card statement?
The descriptor for the purchase transaction on your credit card statement will be "www.Blushed Flowers.ae"
I made a mistake - how do I get a refund?
Refunds on orders can only be processed if an order is cancelled within twenty-four (24) hours prior to the delivery day. A voucher equal to 100% of the order value will be provided if an order is cancelled after the cancellation period but before delivery. Please contact customerservice@BlushedFlowers.ae for support.